At Accurate Precious Metals, our service is entirely free. We offer complimentary shipping** and a no-cost appraisal.

Yes, you’re under no obligation. If you’re not satisfied with the offer from Accurate Precious Metals, you can decline it and have your items returned, though return shipping fees** may apply. The offer is only finalized once you accept it.

Yes, all shipments are insured as outlined in our mail-in policy, which we advise reviewing before shipping. We provide high-security mailers and box supplies for customers to use, designed to keep your valuables secure throughout the shipping process. You can track your shipment at every stage until it reaches our facility, which is monitored 24/7 by closed-circuit security cameras.

Yes, there will be a nominal return shipping fee, estimated at $5 to $15 depending on the item’s value. For items valued over $3,000, the fee may be higher to account for proper insurance coverage. All returned items will be tracked; please refer to our mail-in policy for further details.

Absolutely, we purchase all types of dental scrap made of gold or silver, such as crowns, bridges, PFMs, PFGs, inlays, and caps—whether they include bone or porcelain or not. These materials meet the safety standards set by OSHA, DHS, and the EPA for shipping, ensuring a secure process.

Yes, we gladly accept sterling silver jewelry, flatware, and serving pieces. If you’d like to sell your items, simply ship them to us using our prepaid and insured shipping label, and we’ll provide you with an offer for your materials. For heavy or large items, we can assist by delivering free supplies—just contact a staff member, and we’ll coordinate the delivery of larger security boxes and labels to you.

Yes, we purchase gold coins and silver coins, along with jewelry, silverware, and other items. When you send us your gold or silver coins, our team will authenticate them and provide a fair market offer—please refer to our mail-in policy for details. Hint: Shipping coins isn’t typically covered by our free shipping due to their weight and high value, but if you give us a call, we might be able to arrange something for you.

Yes, we buy diamonds at Accurate Precious Metals. If your items include diamonds, our expert appraisers, including a GIA graduate on staff, will evaluate them based on the 4 C’s—color, cut, clarity, and carat—to ensure accurate offers and the highest payouts. Due to our high volume of transactions as a refinery, we do not provide a stone removal service.

Yes, Accurate Precious Metals is a trusted and reputable company, founded in 2012 and maintaining a strong reputation for many years. We proudly hold an A+ rating with the Better Business Bureau and over 1,000 5-star Google reviews. We offer a secure and reliable way to ship and sell your gold, silver, diamonds, and platinum, with protected shipping, full tracking, and fair market payouts. With over $250 million in transactions since our founding, we’re nationally competitive, eliminating the middleman so you get more for your money by coming straight to the source—instead of going through companies that sell to us.

We acquire a wide range of luxury Swiss watches, including brands like Rolex, Cartier, Omega, Audemars Piguet, Patek Philippe, Hermès, Tiffany & Co., TAG Heuer, Richard Mille, Longines, Vacheron Constantin, and Breitling. If you have a watch you believe may be valuable but isn’t listed here, feel free to contact us directly at 503-400-5608 or email us at [email protected] for assistance.

Payouts are generally processed within 24 business hours. In many cases (though not guaranteed), payments via PayPal, wire, or Zelle may be completed the same day. Your chosen shipping method, the date you ship your items, your preferred payment method (such as check, wire, Zelle, PayPal, or others), and how promptly you accept our offer all affect the timeline for appraising and purchasing your valuables. Check, Zelle, and PayPal payments are free, but please refer to our mail-in policy for any fees that might apply to other payment methods.

Once you accept our offer, payment will be issued to you promptly many times same day (though not guaranteed).

We offer several convenient payment options as part of our Payment Disbursement Policy:

• USPS First Class Mail (no additional cost)
• Direct Deposit ($35.00 processing fee)
• Express Check (2-3 days, $20.00 shipping fee)
• Overnight Check ($45.00 shipping fee)
• Wire Transfer (requires banking details, $40.00 fee)
• PayPal (no fee from us, but PayPal charges a 3.49% fee + $0.50 service fee)
• Zelle (no additional cost)

We take every precaution to keep your items safe. During shipping, all items are insured as outlined in our mail-in policy. Once they arrive, our facility—monitored by 50 high-resolution cameras—follows strict checkpoints and receiving policies to safeguard your materials and our company. All packages are opened under camera surveillance, and items are stored overnight in vaults, each weighing over 1.5 tons. Plus, all items remain insured while in our facility, so you can feel confident in their security.

If you’re not pleased with our offer, you can decline it, and we’ll return your valuables to you promptly, though a nominal return shipping fee may apply (estimated at $5 to $15 depending on the item’s value; for items over $3,000, the fee may be higher due to insurance coverage). All returned items will be tracked—please refer to our mail-in policy for further details.

We strongly recommend using our mail-in service, which includes complimentary shipping labels and insurance, for a seamless transaction and better tracking. However, if you prefer to ship your items to our facility on your own, we advise insuring your package for its estimated value and choosing a reliable carrier like USPS, FedEx, or UPS that offers tracking. Please notify us prior to shipping so we can keep an eye out, and we’d prefer to create a reference ID to help identify your items, as we handle a high volume of shipments. If you opt to ship independently, please review sections 6.1.3 and 6.1.5 of our terms and conditions for guidance.

Not to worry—we can handle shipments of any size, whether small or large. Simply reach out to us at 503-400-5608 or email [email protected], and we’ll assist you in arranging the appropriate shipping solutions.

Yes, we’ll purchase any jewelry containing gold, silver, diamonds, or platinum, regardless of its condition. The value is determined by the weight and purity of the materials, not their physical state.

We accept a wide range of items containing gold, silver, or platinum, such as anklets, bracelets, brooches, chains, charms, clasps, coins, dental scrap (gold or silver), earrings, gold solder, ingots, links, necklaces, nuggets, pendants, pins, rings, shot, watches, bands, wire (gold or platinum), and much more! All karats are welcome, including 8K, 9K, 10K, 14K, 15K, 18K, 22K, and 24K. If you’re uncertain about an item’s eligibility, feel free to send it to us for our experts to assess, or give us a call at 503-400-5608—we might be able to help over the phone. Check our mail-in policy for a comprehensive list of accepted items.